Privacy Policy for Alpine EMIS

Last updated: March 10, 2025

1. Introduction

Alpine EMIS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our College Management System mobile application ("App") and related services ("Services").

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information when you use our App:

  1. User account information (name, email, phone number)
  2. Student academic records and attendance data
  3. Institutional information (staff details, timetables)
  4. Payment information (processed through secure third-party gateways)

2.2 Automatically Collected Information

When you access the App, we may collect:

  1. Device information (type, OS version, unique device identifiers)
  2. Usage data (features accessed, time spent, error logs)
  3. Approximate location data (for institution-specific services)

3. How We Use Your Information

  1. Provide and maintain college management services
  2. Process academic transactions and communications
  3. Improve App functionality and user experience
  4. Monitor usage patterns and analyze trends
  5. Prevent fraudulent activities and ensure security

4. Data Sharing and Disclosure

We may share information with:

  1. Educational institutions and authorized personnel
  2. Third-party service providers (payment processors, cloud storage)
  3. Legal authorities when required by law
  4. Business partners during mergers or acquisitions

We never sell user data to third parties.

5. Data Security

We implement security measures including:

  1. SSL/TLS encryption for data transmission
  2. Regular security audits
  3. Access controls and authentication protocols

6. Data Retention

We retain personal data only as long as necessary for:

  1. Provision of Services
  2. Legal compliance requirements
  3. Institutional academic record-keeping

7. User Rights

You have the right to:

  1. Access and review your personal data
  2. Request correction of inaccurate information
  3. Request deletion of personal data (subject to academic record laws)

8. Children's Privacy

While our App is primarily for educational institutions, we:

  1. Require parental consent for minors under 13
  2. Limit data collection from minors to educational purposes
  3. Comply with COPPA and relevant child protection laws

9. Third-Party Services

The App may contain links to third-party services. We are not responsible for their privacy practices.

10. Policy Updates

We may update this policy periodically. Continued use of the App after changes constitutes acceptance.

11. Contact Us

For privacy-related inquiries:

  • Email: privacy@akmemis.com